Even though your modern website is on the internet, it’s still a work in progress. Keeping it functioning properly and SEO friendly requires routine updates. A site maintenance package can keep your website up and running in tip top condition by keeping all the working parts, plugins and coding up-to-date and in cooperation.
Website maintenance may be purchased on a project basis (by the hour), but why take a chance with your online sales-generation when you can subscribe to a maintenance plan to get on-going service, faster turn-around and reduced pricing. It’s not “if your site’s systems will need updating,” “it’s when.” Don’t go unaware that something has malfunctioned and won’t work properly until it’s updated. Let us monitor and maintain your website’s systems so you can focus on your core business’ success.
Security Monitoring: Your site is monitored to make sure it has not been compromised by malicious hackers.
Daily Site Backups: Your website will be backed up daily ensuring your files are never lost. This is especially helpful if your website gets hacked or corrupted.
WordPress, Theme & Plugin Updates: We will ensure your version of WordPress, active plugins, and custom themes are always up-to-date. This is very important for security reasons, since your site is exposed to security vulnerabilities if necessary code, plug-in systems and resources are not kept up-to-date.
WordPress Tutorial Videos: Access to a variety of WordPress tutorial videos will be provided right on your website. Since the amount of information covered during WordPress training can be overwhelming for some, these videos can provide a reminder of how to accomplish your desired task.
Realtime Activity Tracking: Google Analytics are set up for your website so you can see what visitors are viewing in real time, monitor your visibility statistics, and monitor your search engine ranking.
Priority Support Via Email*: Having a maintenance package ensures your support request via our online support form gets pushed to the top of the list.
All Features of the Bronze Package PLUS:
24/7 Security Monitoring: In the event your website does get hacked, we will get the site clear of any malware (malicious code), and make sure it hasn’t been blacklisted by Google.
Site Performance and Speed Optimization: WordPress Caching Plugin is installed and configured to significantly increase the speed and reliability of your website, and as needed, your site will be added to a CDN (Content Delivery Network), vital for mobile platforms and slow internet connections.
Premium Plugin/E-Commerce Support: If your site required a premium or e-commerce plugin, we will keep it up-to-date and functioning properly. This is very important for security reasons, since your site is exposed to vulnerabilities when necessary items and resources are not kept up-to-date.
SEO Optimization: Your website content is updated quarterly to help boost your SEO. SEO Performance Reports will be provided twice per year to analyze and discuss your SEO performance.
Priority Support Via Email & Phone*: Your Silver Maintenance Package ensures your support request via our online support form gets pushed to the top of the list, and will also include any necessary phone support.
Discounted Hourly Rate: In the event any extra support/coding is needed, you will receive a 10% discount off your normal hourly billing rate.
All Features of the Bronze & Silver Package PLUS:
Realtime Uptime Monitoring: This service will let us know within minutes if your site goes down, and we will take necessary actions to get the site back up and running with a minimum of downtime.
SEO Analysis & Quarterly Reporting: We will monitor your SEO and work to keep it in optimal condition to please the search engine gods. We will also provide quarterly reports on your SEO performance and statistics.
Priority Phone Support: Bypass the online support form and call us directly. One of our support team specialists will address your issue immediately.
2 Hours Design/Development: If you need some extra design or new features added to your website, this package provides 2 hours of design/development monthly. Any additional work will be billed at a discounted hourly rate.
*A maintenance package ensures your website stays up and running in tip top condition by keeping all the working parts up-to-date and in concert with each other. In the unlikely event your website has a more serious issue, you will be contacted to approve any additional charges for work required to fix or correct the issue. A maintenance program, however, is the best way to prevent these occurrences. Since we can’t predict the future or control which websites are targeted by hackers, monitoring its status and maintaining its security integrity is the best prevention. Sign up today!
